Terms of Service

1. Acceptance of Terms

By accessing and using Real Deal Pro ("Service"), you accept and agree to be bound by and comply with the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this Service.

Real Deal Pro reserves the right to make changes to these terms, the Service, and any products or services described herein. Changes will be effective when posted to this page. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.

2. Description of Service

Real Deal Pro is a B2B SaaS platform designed to provide real estate investment analysis, underwriting tools, and financial modeling capabilities for 14 property types including SFR rental, multifamily, retail, office, industrial, and others.

The Service includes but is not limited to: deal scoring, financial metric calculations, capital stack modeling, sensitivity analysis, scenario comparison, and integration with market data APIs.

4. User Accounts and Registration

To access certain features of the Service, you must register for an account and create a password. You agree to provide accurate, current, and complete information during registration.

Real Deal Pro is for professional use only. By registering, you represent that you have the authority to bind your organization and that use of the Service complies with all applicable laws and regulations.

5. Subscription, Billing and Payment

5.1 Subscription Plans

Real Deal Pro offers various subscription tiers with different features and pricing. Pricing information is available on the Service and may be subject to change upon 30 days' written notice.

5.2 Billing and Renewals

• Billing occurs at the beginning of each subscription period (monthly or annually)
• All fees are exclusive of applicable sales tax, unless stated otherwise
• Subscriptions renew automatically unless cancelled by you or by Real Deal Pro
• You authorize Real Deal Pro to charge your billing method for renewal fees
• You must provide accurate payment information and notify us of changes

5.3 Refund Policy

Real Deal Pro operates on a monthly subscription basis. Due to the nature of digital services and access to the platform, subscriptions are non-refundable after purchase. This means:

• Monthly subscriptions cannot be refunded for any portion of the month
• Annual subscriptions paid upfront cannot be partially refunded
• Cancellation terminates your access at the end of the current billing period
• No refunds are issued for unused portions of canceled subscriptions

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refund will be issued for the prepaid but unused portion.

5.4 Payment Method

We accept payments via credit card and other methods as specified during checkout. Payment processing is handled by Stripe, a third-party payment processor. By providing payment information, you authorize Real Deal Pro and Stripe to charge your account for all fees incurred.

6. User Responsibilities and Acceptable Use

You agree not to use the Service for any unlawful or prohibited purpose, including:

• Violating any applicable laws, regulations, or ordinances
• Infringing upon intellectual property rights of others
• Transmitting viruses, malware, or harmful code
• Attempting to gain unauthorized access to the Service or its systems
• Disrupting the normal operation of the Service
• Harassing, threatening, defaming, or abusing others
• Reverse engineering, decompiling, or attempting to discover source code or algorithms
• Scraping, automated data collection, or using bots (except for authorized integrations)
• Using the Service to develop competing products or services
• Violating the intellectual property rights of Real Deal Pro

Real Deal Pro reserves the right to terminate accounts that violate these terms or engage in prohibited activity.

7. Intellectual Property Rights

7.1 Real Deal Pro Intellectual Property

The Service, including all software, code, databases, documentation, user interfaces, visual elements, and content, is owned by or licensed to Real Deal Pro and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for its intended purpose and in accordance with these terms. This license does not include rights to:

• Reproduce, modify, or create derivative works
• Distribute, sell, or transfer the Service
• Reverse engineer, decompile, or disassemble
• Use the Service to develop competing products

7.2 User Content

By uploading or entering deal data, financial information, or other content ("User Content") into the Service, you grant Real Deal Pro a worldwide, royalty-free license to use, process, store, and display your User Content for the purpose of providing the Service.

You retain ownership of your User Content and are responsible for ensuring you have the right to provide it. Real Deal Pro does not claim ownership of your data.

You grant Real Deal Pro the right to use anonymized and aggregated data from your User Content for improving the Service, benchmark analysis, and research purposes.

9. Indemnification

You agree to defend, indemnify, and hold harmless Real Deal Pro and its officers, directors, employees, agents, and affiliates from and against any and all claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Service
• Your violation of these terms
• Your violation of any law or the rights of third parties
• Your User Content or information you provide
• Your investment decisions made using the Service

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, available at /privacy. The Privacy Policy describes our data practices, including how we collect, use, and protect your information. By using the Service, you consent to our data practices as described in the Privacy Policy.

We take data security seriously and implement reasonable safeguards. However, no security measures are completely secure. You are responsible for protecting your login credentials and assume all risks of unauthorized access.

11. Third-Party Services and Integrations

Real Deal Pro integrates with third-party services including market data providers, payment processors (Stripe), and AI services (Claude). Your use of these services is subject to their terms of service.

Real Deal Pro is not responsible for third-party services' performance, availability, accuracy, or practices. Any disputes with third-party providers must be resolved directly with them.

Third-party data (including interest rates, market data, property benchmarks) is provided as-is and may not be current or accurate. You should independently verify any external data before relying on it for investment decisions.

12. Termination

12.1 Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period. No refund will be issued for the prepaid but unused portion.

12.2 Termination by Real Deal Pro

Real Deal Pro may suspend or terminate your account immediately, without notice or liability, if you:

• Violate these terms or any applicable law
• Engage in fraudulent or illegal activity
• Fail to pay subscription fees when due
• Breach any intellectual property terms
• Engage in abuse or threatening behavior

12.3 Effects of Termination

Upon termination: (a) your license to use the Service terminates; (b) you must cease all use of the Service; (c) your account and associated data may be deleted; and (d) outstanding fees remain due and payable. Sections of these terms that by their nature should survive termination will continue in effect.

13. Dispute Resolution

13.1 Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

13.2 Binding Arbitration

Any dispute arising from or relating to these terms, the Service, or your use thereof shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in English and held in New York, New York.

Each party bears its own costs and an equal share of arbitrator and administrative fees. The arbitrator may award any relief that would be available in court. BY AGREEING TO ARBITRATION, YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND THE RIGHT TO SUE IN COURT.

13.3 Exception: Small Claims

Either party may bring an action in small claims court if the claim qualifies for small claims jurisdiction.

14. Modifications and Maintenance

Real Deal Pro may modify, suspend, or discontinue any feature or aspect of the Service, with or without notice. We will provide notice of material changes affecting your service access.

Real Deal Pro may perform maintenance that temporarily interrupts service availability. We will notify you of scheduled maintenance when possible.

Changes to pricing or subscription terms will be provided 30 days in advance. Continued use after such notice constitutes acceptance.

15. General Provisions

15.1 Entire Agreement

These terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Real Deal Pro regarding the Service and supersede all prior understandings and agreements.

15.2 Severability

If any provision of these terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.

15.3 Waiver

The failure of Real Deal Pro to enforce any right or provision does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign these terms or your rights hereunder without Real Deal Pro's prior written consent. Real Deal Pro may assign these terms without notice.

15.5 Notices

Notices to you will be sent to the email address associated with your account or posted on the Service. Notices to Real Deal Pro should be sent to legal@realdealpro.app.

16. Contact Information

If you have questions about these Terms of Service, please contact us at: